Privacy Policy

Go Privé (“we”, “us”) operates the global tourism mobility marketplace available at goprive.eu, connecting travellers with verified local mobility partners worldwide.

• Account data: name, email, phone, language.
• Booking data: pickup and drop-off, dates, vehicle type, payment status.
• Device data: IP address, browser, approximate location (only when granted).
• Communications: in-app chat is stored and automatically scanned for forbidden content (phone numbers, emails, off-platform contact attempts).

We process personal data to provide and improve our services, manage bookings and payments, prevent fraud, ensure platform security, communicate with users, comply with applicable laws and regulations in every jurisdiction where Go Privé operates, and fulfil our contractual and legal obligations. Where applicable, Go Privé complies with the GDPR as well as equivalent privacy and data protection legislation in other countries and jurisdictions.

We share strictly what is needed with the partner accepting your booking, our payment processor, and authorities when legally required. We never sell personal data.

Access, rectify, export or delete your data at any time by writing to support@goprive.eu.

Booking records are kept for 5 years for tax and legal reasons. Chat transcripts are kept for 12 months.